Shipping policy
🚚 Shipping Policy
Please read our shipping policy carefully to understand how we manage orders, deliveries, and tracking.
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📦 Order Processing
Orders are processed within 24 to 48 hours of receiving full customer details.
Orders placed after 5:00 PM, on weekends, or on public holidays will be processed on the next business day.
You will receive a confirmation message or email after your order is placed successfully.
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🚛 Delivery Time & Courier Services
We deliver all over Pakistan through trusted courier partners like Leopards Courier, TCS, M&P, Call Courier, and others.
Estimated Delivery Time:
Major Cities: 2 – 4 working days
Remote/Rural Areas: 3 – 7 working days
Same-Day or Next-Day Delivery: Only available in selected cities (on request or with extra charges)
Note: Delivery times may vary due to:
Weather conditions
Public holidays
Courier load or delays
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💵 Cash on Delivery (COD)
COD is available on all orders unless otherwise stated.
Please ensure someone is available to receive and pay for the parcel at the shipping address.
Repeated rejection of COD orders may result in your account being restricted from using this service.
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📦 Shipping Charges
Standard Shipping: Flat rate of PKR [insert amount] nationwide
Free Shipping: On orders above PKR [insert threshold]
Shipping charges are shown at checkout and may vary based on the weight and location.
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📍 Tracking Your Order
Once your order is dispatched, you will receive an SMS or WhatsApp message with your tracking number and courier details.
You can track your parcel on the courier’s official website using the provided tracking number.
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❗ Shipping Delays / Issues
We are not responsible for delays caused by:
Incorrect shipping address
Courier issues
Natural disasters or public disturbances
In case of lost or damaged parcels, please contact us within 24 hours of receiving your delivery.
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✏️ Change of Address
If you entered the wrong address, contact us within 4 hours of placing your order.
Once dispatched, the address cannot be changed.
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🌍 International Shipping
At this time, we only offer shipping within Pakistan. International shipping is not yet available.
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📞 Need Help?
If you have any questions about your order or shipping status, please contact us:
WhatsApp: [+92 296370436]